Week 1 – MBA 6601 – Guerilla Marketing for Small Business
Small
companies need to learn marketing skills. However, business owners need to
understand what marketing is. Levinson & Levinson (2007) define marketing
as the art of changing an individual’s mind and continuing to influence current
customers to do business with your company (pg. 3). This is important for
business owners to keep in mind. Having a product or service does not guarantee
consumers will spend their money on your product/services. Companies will need
to create a marketing strategy that calls for action. A call to action can be
to learn about the product/service and its features or to purchase the
product/service. For example, if a product or service solves a new problem that
consumers are facing, a company will need to bring awareness about it and how
their product/service will improve their situation.
How
does guerilla marketing differ from traditional marketing? The key difference
is how they approach marketing, the budget size, how they reach consumers, the
risks they face, and how they measure their strategy. Larger companies will
normally follow traditional marketing, but some companies use both traditional
and guerilla marketing strategies. As for small companies, many only use
certain aspects of traditional and guerilla marketing strategies. For example,
a classmate of mine created a website for their family restaurant. The
classmate believed that his family would benefit from having the website.
However, the family never took it seriously and the creator website had to
remove the website. The creator of the website noticed that consumers were emailing
the family’s business emails and inquiring about information about the product,
but no one was answering their inquiries. For the website and the business
email to work, Levinson & Levinson (2007) state that small businesses need
to use the website, email, and advertisement simultaneously for work (pg. 8).
This is a great way for small companies to reach potential customers and engage
with them. However, due to the family not using the website and the business
email, their reputation and brand can be affected. Once reputation and brand
are tarnished it will take a long time to repair it. Luckily my classmate had
the foresight to take down the website before any further damage occurred.
Large companies have the budget to
do all of this and be consistent with monitoring their marketing channels.
However, Levinson & Levinson (2007) state that guerilla marketing can still
be used if the business owner does not have a budget, as long as the owner has
time, energy, imagination, and information to invest then they can use guerilla
marketing (pg. 5). If you have the time, energy, imagination, and information
to implement guerilla marketing strategies, you must be measuring the goal of
the marketing strategy. If the goal of the marketing strategy is to increase
sales, then it is important to measure the sales and profits. If sales are not
increasing or profit is decreasing, then it is important to adjust your
strategy. For example, if you have a website, normally companies will do A/B
testing to see which landing pages get the most clicks and have the highest
percentage of users taking action. Of course, you must be careful and plan
things out when implementing strategies. To improve your marketing, it is
important to listen to consumers' feedback and adjust your strategies to better
advertise your products/consumers to the targeted audience.
Reference:
Levinson, J. C., &
Levinson, A. (2007). Guerrilla Marketing: Easy and inexpensive strategies
for making big profits from Your Small Business. Houghton Mifflin Company.
OpenAI. (2024). ChatGPT (May 19, 2024). Retrieved from https://www.openai.com
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